Buffer Time Feature: How to Use It

  1. Introduction

    Buffer time is an additional time added before or after a service to accommodate slower processes, clean-up, preparation, or any additional needs. This feature is customizable for each employee and service, ensuring flexibility based on individual capabilities.


    How Buffer Time Works

    1. Purpose: Buffer time is not paid and is excluded from payroll calculations.
    2. Application: It helps beauticians or specialists who may need extra time for certain services.

    Step-by-Step Guide

    1. Accessing the Buffer Time Settings

    1. Navigate to the Employees section from the sidebar menu.
    2. Click the green icon next to the employee whose buffer times you want to set.

    2. Assigning Buffer Time

    1. In the employee’s service management panel:
      • A list of assigned services will appear.
    2. Locate the Buffer Time column beside each service.
    3. Enter the required buffer time (in minutes) for the service. For example:
      • Pedicure: 10 minutes
      • Manicure: 5 minutes
    4. Click Save to confirm your changes.

    3. Bulk Assigning Buffer Times

    To apply the same buffer time to multiple services:

    1. Use the Select All checkbox at the top.
    2. Input the buffer time in the field.
    3. Click Save.

    4. Real-Time Impact on the Calendar

    Once buffer times are set:

    1. They appear on the calendar as separate slots labeled Buffer.
    2. These slots visually show the extra time allocated between appointments.

    Tips for Using Buffer Time Effectively

    • Skill Level-Based Buffers: Assign higher buffer times for less experienced employees to reduce stress and ensure quality service.
    • Complex Services: Use higher buffer times for more intricate services like nail art or hair treatments.
    • Schedule Optimization: Regularly review buffer times to avoid unnecessary gaps in the schedule.

Why Buffer Time Matters

FAQs

1. Can I apply buffer times to all employees at once?

Yes, you can use the Bulk Assign feature in the employee service management panel.

2. Why aren’t buffer times included in payroll?

Buffer time is meant for preparation or clean-up, not part of the billable hours.

3. Can I change buffer times directly from the calendar?

Not yet. You must adjust buffer times through the Employees section.

4. What happens if buffer time overlaps with another appointment?

A conflict warning will appear, allowing you to adjust accordingly.


Best Practices

  • Regularly update buffer times based on employee performance and feedback.
  • Avoid overly long buffers to maximize the schedule’s efficiency.
  • Train employees to minimize buffer reliance over time.

Start A 30 Days Free Trial!

No Credit Card, No Prepayment

Register For Free

How to add Buffer time

Trending Today How to add Buffer time How to Manage Shifts in the Timetable How To Set Up Company Details How to Set Up Price

Read More »
Google Review