Loyalty cards are an excellent way to reward clients with cumulative points that can be redeemed for discounts. For example, if you set a service to 5% and it costs €60, the client will earn 5% of €60 (€3) as loyalty points at checkout.
Here’s how to set it up:
Your loyalty card program is now ready to reward your clients! If you have any questions, feel free to contact YourBookingPlatform support for assistance.
1. Can I customize the percentage of points clients earn for different services?
Yes, you can set specific percentages for each service during the setup process under the “Add Promotion” section.
2. Do loyalty points expire?
You can define the expiration period for loyalty cards. For example, you can set it to 365 days or any other duration that fits your business.
3. Can loyalty cards be deactivated?
Yes, you can deactivate a loyalty card by unchecking the “Is Active?” box in the card settings.
4. Are points calculated before or after discounts?
Points are calculated based on the final amount after discounts are applied during checkout.
5. Can I issue loyalty cards to specific customers?
Yes, after creating the loyalty card, click on the “Issue” button to assign it to specific customers.
6. Can I track issued loyalty cards?
Absolutely! Click on the “Issued Cards” button to view all issued loyalty cards and their statuses.